API platform

Objects

Canonical business identity, relationships, versions and state machines.

foundation

Owned contracts

These records are deterministic authority, not Sultan memory or recommendations.

ContractAreaResponsibility
AccountCustomersContact, Opportunity, Commercial Case, Order and Customer Issue relationships
ContactCustomersAccount membership and contact roles
LeadGrowth/CustomersDeduplicated conversion to Contact, Account and optional Opportunity
OpportunityCustomersQualified pursuit with Account, Contact Roles and next step
CommercialCaseCommercial CasesProposal-stage project tied to one Opportunity and Account
ProposalVersionCommercial CasesImmutable after approval/send; acceptance binds exact version
OrderOrders & DeliveryCreated from one accepted Proposal Version
ShipmentOrders & DeliveryCarrier, stage, ETA, documents, evidence and exceptions
CampaignGrowthMembers, provider identity, attribution and measurable outcomes
CustomerIssueCustomer CareConversation, order/evidence, SLA, resolution and approval

Current API surface

/api/v1/catalog